Terms of Use
Welcome to the Roof Masters Website
If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy
govern Roof Masters's relationship with you in relation to this website.
The term 'Roof Masters', 'I' 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only and is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
- You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
- It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- All images contained within this website are the property of Roof Masters and other 3rd parties and therefore under protection from international copyright laws. Images
may not be reproduced or distributed in any format without prior consent. Legal action may be sought for copyright infringement.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- You may not create a link to this website from another website or document without Roof Masters's prior written consent.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
If you have any queries regarding our terms of use, please contact us E-mail:
master@roof-masters.co.uk
Privacy Policy
General
Your privacy is very important to us, we make every effort to oversee the effective and secure collection, processing and storage of
your personal data. Roof Masters will be known as the 'Controller' of the personal data that you provide to us via this website. The
data that we collect and how we use it is outlined below:
Collected information
We collect basic personal data about you through email or contact e-forms. This information is freely given by yourself and does not include anything deemed as sensitive. This does however include name, address, email and phone numbers.
Why we need your data
Your basic personal data is collected in order to verify your identity and enable communication in reply to your interest in our
roofing and building services. We will not collect any personal data from you beyond which required to provide and oversee this service
to you.
What we do with your data
The personal data we collect is processed by the Controller and stored on company devices such as an internal computer hard drive disc
tablets and mobile phones. Staff may be given access to view your data to oversee your service. Appropriate security measures are in place to oversee the protection and safe storage of your data.
Third parties will not have access to the personal data collected without your prior consent, unless the law permits.
Under no circumstances will your name, e-mail, phone number, address or other other personally identifiable information be sold on
to a third party.
How long we keep your data
We aim to keep your data on file for up to 12 months in case you should return and we need to refer back to any details and notes
with regards to your enquiry/enquiries and prices of any quotes given. If we do not make a sale after this period, your data will
be reviewed for deletion. If however an official quote is generated and/or a sale is made, we are required under UK tax law to keep
your basic personal data (name, address, contact details) for a minimum of 6 years, beyond which it will be reviewed for deletion
and destroyed.
Your rights
You may at any point request to see the personal information of yours that we process and what is included in our records. If at any
point you believe that information to be incorrect, you can request to have it amended.
Should you have any concerns or wish to raise a complaint on how you believe we have handled your personal data, you may contact us to
have the matter investigated. Please write to: The Controller, Roof Masters, The Old Builders Yard, Queen Street, Queensferry,
CH5 1TB - alternatively please
email us or fill in our
contact form.
Please allow us sufficient time to carry out your request, our aim being to respond within 30 days of receipt of your enquiry,
however, we will keep you informed should we feel there may be any delay on our part.
If you are not satisfied with our response or believe that we are processing your personal data in a manner not in accordance with the
law, you may file a complaint at the Information Commissioner's Office https://ico.org.uk/concerns
Cookies in Use on this Site
By using our websites (through any device) you agree that this Cookie Policy applies to that use in addition to any other terms and conditions which may apply.
We reserve the right to make changes to our Cookie Policy. Any such changes shall appear here and become effective immediately. Your continued use of our websites is taken as meaning that you agree to our Policy and any such changes.
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites. Our cookies help us to provide interactive features to make our website work as you'd expect, remember your settings during and between visits, improve the speed/security of the site, allow you to share pages with social networks like Facebook and providing us with information to help us continually improve our website
We do not use cookies to collect any personally identifiable or sensitive information (without your express permission) or to pass personally identifiable data to third parties or pay sales commissions.
Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.
Visitor Statistics Cookies via Google Analytics
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called 'analytics' programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.
Data Collection and Retention
No personally identifying data is collected from this source. Data collected is anonymous, stored and retained within the Google Analytics app for a period of 26 months after which it will be automatically deleted, however this will reset on new activity should you revisit the site again at any given time.
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies, however, doing so will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites.
It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies by visiting the site below:
www.allaboutcookies.org